Sociological Research

Dr. Fatima Alqabandi · Kuwait University

Chapter 2 · Based on Richard T. Schaefer, Sociology: A Brief Introduction, 14th ed.

From Claims to Evidence

Sociological research turns plausible explanations into claims that can be checked.

Keane’s Vaping Study Began with Users’ Accounts

  • Helen Keane and colleagues monitored an online vapers’ forum
  • They invited users to describe personal vaporizers in their own words
  • The final analysis used 705 responses; 97% reported having been daily smokers
  • Respondents described vaping spreading through friends, relatives, curiosity, and gifts

The study showed how users understood the practice—evidence public-health officials need before designing a response.

Why Sociologists Need Systematic Evidence

  • Familiar claims can be repeated long after the evidence has been misunderstood
  • A striking result may not reappear when other researchers repeat the study
  • A large number of responses can still come from a badly selected sample
  • A correlation can look causal when a third variable produces both outcomes
  • Research on people can be methodologically strong and still be unethical

What should “studies show” require before we believe it?

Questions to Ask About a “Studies Show” Headline

Headline: “Studies show that siblings born close in age have much closer relationships as adults.”

Before learning any research terms, what are the first questions you would ask before believing this claim?

Our Research Project: Popularity Signals and Credibility

Research question: Do visible popularity signals make social-media posts seem more credible?

  • Popularity signals and credibility are still abstract ideas
  • We have not yet decided how to observe or measure either one
  • We will make the question more precise as we build the study

What a Hypothesis Is—and When We Use One

  • Hypothesis — a speculative statement about the relationship between two or more variables
  • It is stated before the data are collected, so the evidence can support or refute it

Start with a hypothesis when…

  • earlier research or theory gives a reason to expect a relationship
  • the variables can be measured
  • the design can test the prediction, as in a survey, an experiment, or existing data

Start without one when…

  • the topic is new and little is known yet
  • the goal is to describe a setting or learn what a practice means to the people in it
  • the researcher plans to develop hypotheses from what they observe

Keane’s study began by asking vapers to describe the practice in their own words. Our credibility project can begin with a prediction, if earlier research gives us one.

A Hypothesis Is Not a Finding

Hypothesis: Posts that appear more popular will receive higher perceived-credibility ratings than posts that appear less popular.

Role Variable
Independent variable (x) Visible popularity signals
Dependent variable (y) Perceived credibility

Directional — predicts which way the relationship goes. Ours is directional: more popular-looking posts will be rated higher.

Nondirectional — predicts only that a relationship exists: “Popularity signals will affect credibility ratings.”

What else could shape credibility?

Source expertise · prior beliefs · topic familiarity · media literacy · platform familiarity

The Scientific Method

The scientific method is a cycle from a defined problem to a report, new questions, and further research.

The Scientific Method Is a Cycle

Figure 2-1 shows the scientific method as a cycle: define the problem, review the literature, formulate a testable hypothesis, select a research design and collect and analyze data, develop the conclusion, prepare a report with an executive summary, generate ideas for further research, and return to defining the problem.

Define the Problem and Review the Literature

Define the problem

  • State clearly what the study will investigate
  • Replace a broad topic with a researchable question

Review the literature

  • Examine relevant scholarly studies and information
  • Refine the problem and possible data-collection techniques
  • Reduce avoidable mistakes

For our project: What is already known about popularity cues, source credibility, and online judgment?

Operational Definitions Make Concepts Measurable

  • Operational definition — an explanation of an abstract concept specific enough for a researcher to assess it
Abstract concept Operational definition in our project
Popularity signals The visible likes and shares shown beside an otherwise identical post
Perceived credibility The average of three 1–7 ratings: the information seems accurate, trustworthy, and believable

For each item: 1 = strongly disagree · 7 = strongly agree

Refined research question: Do otherwise identical social-media posts receive higher average credibility scores when they display more likes and shares?

Does this score capture credibility—or whether participants already agree with the post?

Hypotheses, Variables, and Causal Logic

  • Hypothesis — a speculative statement about the relationship between two or more variables
  • Variable — a measurable trait or characteristic that changes under different conditions
  • The independent variable (x) is hypothesized to influence the dependent variable (y)
  • Causal logic links a condition or variable to a consequence, with one leading to the other

In our hypothesis: popularity signals (x) → perceived credibility (y).

Ice Cream Sales and Drowning Deaths

Illustrative scatterplot showing that monthly ice-cream production and drowning deaths rise together, with summer months near the upper end of both measures.

Correlation Does Not Establish Causation

  • Correlation — a change in one variable coincides with a change in another
  • It may indicate causality, but it does not establish it
Does ice cream cause drowning?

Illustrative scatterplot showing that monthly ice-cream production and drowning deaths rise together, with summer months near the upper end of both measures.

Third variable: summer weather increases both ice-cream consumption and opportunities for swimming.

Schaefer’s source case: reading and comprehension skill can influence both news-medium choice and measured knowledge. In our project, platform familiarity or prior belief could influence both engagement and credibility judgments.

A Sample Represents a Larger Population

  • Population — the entire group the researcher wants to understand
  • Sample — the smaller group actually studied
  • A representative sample reflects the population well enough to support conclusions about it

The conclusion cannot honestly reach further than the population the sample represents.

Probability Sampling Uses Chance

Five probability-sampling diagrams. Simple random selects scattered individuals. Systematic selects individuals at a regular interval after a random start. Stratified selects individuals from every subgroup. Cluster selects entire groups. Multistage first selects groups and then individuals within those groups.

Simple random · systematic · stratified · cluster · multistage

Convenience and Snowball Samples Are Nonrandom

  • Convenience sample — recruits people who are readily accessible
  • Snowball sample — participants help recruit others through their networks
  • Self-selected sample — people decide for themselves whether to participate

Nonrandom samples can be useful, especially for hard-to-reach groups, but they limit generalization.

Sample Size Cannot Repair Selection Bias

  • A self-selected website poll may collect tens of thousands of responses
  • Those responses still reflect only the people who encountered the poll and chose to answer
  • A carefully selected sample of 1,500 can represent a population more accurately

Sample size affects precision; the route into the sample affects representativeness.

Sampling the Credibility Project

Whose judgment are we trying to explain?

  • KU students, adults in Kuwait, or users of one platform are different populations
  • Recruiting only the instructor’s followers would create a convenience sample
  • Recruiting only heavy users could exaggerate platform familiarity
  • A defensible conclusion names the population the sample can actually represent

This is a design decision, not a finding.

Validity and Reliability Ask Different Questions

  • Validity — does the measure truly reflect the phenomenon under study?
    • Does our three-item score capture credibility rather than agreement?
  • Reliability — does the measure produce consistent results?
    • Do its items work consistently across people and conditions?

Three targets compare poor validity and reliability, poor validity with good reliability, and good validity with good reliability.

Could a measure be reliable but invalid?

Control Variables Test Rival Explanations

  • Control variable — a factor held constant to test the relative impact of an independent variable
  • Keep the post wording, source name, image, topic, and layout identical
  • Measure or balance prior belief, topic familiarity, media literacy, and platform familiarity

If more than the popularity signal changes, we cannot know what produced the credibility difference.

Select a Design That Can Answer the Question

Design What it could tell us
Experiment Change the displayed likes and shares while holding the post constant, then compare credibility scores. This can support a causal claim if the groups differ only in the signal.
Survey Ask people about their exposure to popularity cues and their trust judgments. This can identify an association, but it cannot isolate the effect of the visible numbers.
Observation or digital traces Observe how engagement and sharing unfold on real platforms. This reveals natural behavior, but not whether visible popularity caused a judgment.
Existing sources Reanalyze data collected earlier. This works only if the dataset already contains suitable measures, sampling information, and relevant controls.

The design determines both what researchers can see and what they can honestly claim.

Conclusions Lead to Reports and New Questions

  • A conclusion states whether the evidence supports or refutes the hypothesis
  • It must identify limits, exceptions, and rival explanations that remain
  • Researchers then prepare a report, often beginning with an executive summary
  • The conclusion should generate ideas for future research

End of one study → report → new question → next study

Schaefer’s Education–Income Source Case

The textbook’s worked example shows how a hypothesis can be supported without becoming a universal law.

Macro-Level Evidence Does Not Answer a Micro-Level Question

  • The literature review found that U.S. states with more educated residents also had higher household incomes
  • That is a macro-level relationship between state characteristics
  • The hypothesis asks a micro-level question about individuals

A pattern among states does not by itself prove the same relationship among people.

Figure 2-4 Supports the Education–Earnings Hypothesis

Yearly earnings High school diploma or less Associate’s degree or more
$60,000 or more 25% 58%
$40,000–$59,999 27% 23%
$25,000–$39,999 30% 14%
$15,000–$24,999 14% 3%
Under $15,000 4% 2%

Schaefer Figure 2-4, U.S. data. The pattern supports the hypothesis; it does not say education determines every person’s income.

Exceptions, Inequality, and Local Context Matter

  • A high-earning school dropout and a modest-earning doctorate holder are exceptions within the pattern
  • Family resources, occupation, gender, and other factors may alter the relationship
  • Control variables help test education’s relative impact
  • Kuwait’s credential-linked salary and occupational structures make “the degree itself” especially difficult to isolate as a recurring local project

Major Research Designs

The best design depends on the question, and every design trades one strength for another.

Schaefer’s Four Major Research Designs

A research design is a detailed plan or method for obtaining data scientifically.

The four designs

  • Survey
  • Ethnography
  • Experiment
  • Use of existing sources

What shapes the choice

  • Theory and hypothesis — testing whether x causes y points toward an experiment; learning what a practice means points toward ethnography
  • Cost and time — a questionnaire can reach hundreds of people in weeks; fieldwork can take years
  • Access — some groups, such as illegal drug users, have no list to sample from
  • Ethics — some variables cannot be manipulated without harming people, such as job loss or illness

Our credibility hypothesis predicts that popularity signals cause higher ratings. Which design could test that?

Surveys Use Interviews and Questionnaires

  • Survey — an interview or questionnaire that provides information about how people think and act
  • Interview — face-to-face, phone, or online questioning; higher response and opportunities to probe
  • Questionnaire — a printed or written form; cheaper for large samples
  • Surveys can reach many people, but sampling and wording determine what the answers mean

Cross-Sectional and Longitudinal Studies Use Time Differently

Cross-sectional study Longitudinal study
Timing Collects data at one point or during a short period Collects data repeatedly over an extended period
Best for A snapshot and comparisons between groups Change, sequence, and trajectories over time
KU example Compare first- and fourth-year students today Follow students from first year through graduation
Main limitation Group differences do not show that individuals changed Takes more time and risks attrition as participants leave

A panel study follows the same people. A repeated cross-sectional study draws new samples from the same population at different times.

These are ways of organizing time, not separate data-collection methods: either can use surveys, observation, or existing records.

Cell-Phone and Web Surveys Change the Sample

  • In 2018, 54% of U.S. households—and 72% of people ages 18–29—were reachable only by cell phone
  • Completing a cell-phone survey took about nine calls, compared with five for a landline
  • Excluding cell-only users could distort the population represented
  • Web surveys are inexpensive, but opt-in participation can create self-selection
  • A carefully drawn web sample can still produce valid results

These are Schaefer’s U.S. source figures; the transferable lesson is coverage bias.

Question Wording and Interviewers Shape Answers

  • Effective questions are simple, clear, specific, and unbiased
  • Wording must change as social life changes
  • Leading, loaded, or double-barrelled questions damage validity
  • Interviewer characteristics can influence what respondents disclose

“Don’t you agree that irresponsible social-media use harms students’ grades and family life?”

Quantitative and Qualitative Research Answer Different Questions

  • Quantitative research collects and reports data primarily in numerical form
  • Qualitative research relies on field and naturalistic settings, often with smaller groups
Quantitative strength Qualitative strength
Breadth, comparison, patterns across cases Depth, context, meanings inside a setting

The strongest answer may combine methods rather than treating them as rivals.

Ethnography Studies a Social Setting in Depth

  • Ethnography — study of an entire social setting through extended systematic fieldwork
  • Observation — direct participation in closely watching a group or organization
  • Ethnographers also collect historical information and conduct interviews
  • Detailed notes make the method systematic rather than casual

A diwaniya may be surveyed, but its interaction order is best understood by observing it over time.

Alice Goffman Used Long-Term Participant Observation

  • Participant observation — the sociologist joins a setting for an extended period to understand how it operates
  • Alice Goffman conducted six years of fieldwork in a heavily policed, low-income Philadelphia neighborhood
  • The study argued that warrants and police contact shaped everyday routines and relationships
  • The study later prompted debate about evidence, anonymization, researcher involvement, and ethical boundaries

Immersion can reveal what brief visits miss—and create difficult obligations for the researcher.

Visual Sociology Treats Images as Data

  • Visual sociology — the use of photographs, film, and video to study society
  • Images are evidence, not decoration
  • Charles Suchar photographed changing neighborhoods over time
  • Repeated satellite or aerial images can track land use, building density, roads, and green space
  • Images show what changed and where; interviews and records help explain why

What could repeated satellite images reveal about a neighborhood—and what could they not explain?

Experiments Manipulate an Independent Variable

  • Experiment — an artificially created situation that allows a researcher to manipulate variables
  • The experimental group is exposed to the independent variable
  • The control group is not
  • A study can use more than one experimental group, each receiving a different version of the treatment
  • Groups should be comparable except for the treatment

“Treatment group” is a common synonym; Schaefer’s term is experimental group.

The Credibility Project Fits an Experiment

Comparable participants all see the same post. Only what appears beside it changes.

Group What participants see beside the post
Experimental group A High popularity signals: many likes and shares
Experimental group B Low popularity signals: few likes and shares
Control group No likes, shares, or other interactions

Then compare average perceived-credibility scores across the three groups.

The control group is the baseline. It shows whether high signals raise credibility, low signals lower it, or both.

What must remain identical for popularity signals to be the only plausible cause?

This is a hypothetical design. No result is claimed.

The Hawthorne Effect Changes Observed Behavior

  • At the Western Electric Hawthorne plant, many changes in working conditions were followed by higher productivity
  • Even reduced lighting appeared to produce improvement
  • Hawthorne effect — the unintended influence observers of experiments can have on their subjects

Illustration of researchers observing two workers beneath factory lighting.

Illustrative schematic

Being studied can become part of what the study measures.

Existing Sources Allow Nonreactive Research

  • Secondary analysis uses previously collected, publicly accessible information and data
  • It is often nonreactive: the analysis does not influence people’s behavior
  • Census, health, birth, death, marriage, and divorce records are common sources
  • The limitation is fit: data collected for another purpose may omit what the new question needs

Content Analysis Codes Cultural Materials

  • Content analysis — systematic coding and objective recording of data, guided by a rationale
  • Sources can include newspapers, television, websites, scripts, diaries, songs, folklore, and legal documents
  • Schaefer reports that women’s sports received 3.2% of airtime in a 2015 content analysis

What categories would you code in Kuwaiti television drama or public social-media posts?

Table 2-3: Advantages and Limitations

Design Examples Advantages Limitations
Survey Questionnaires, interviews Information on specific issues Can be costly and time-consuming
Ethnography Observation Detailed information about a group or organization Time-consuming and costly
Experiment Manipulating participants’ experience Direct measures of behavior Ethical limits on manipulation
Existing sources Census or health data Cost-efficient Limited to data gathered for another purpose

Identify the Research Design

  1. Researchers ask 1,200 KU students the same questions about commuting and stress.

    Survey — standardized questions collect reported experiences.

  2. A researcher spends a semester in architecture studios, observing teamwork and interviewing students.

    Ethnography — extended fieldwork studies a social setting in depth.

  3. Participants are randomly shown the same post with either high or low likes and shares.

    Experiment — the researcher manipulates one condition and compares outcomes.

  4. Researchers analyze previously collected hospital records to study readmission patterns.

    Existing sources — the study reuses data collected for another purpose.

Network Analysis and Digital Traces Extend the Toolkit

Social network analysis

  • Maps who is connected to whom
  • Examines what moves through relationships
  • Reveals bridges, clusters, and influence

Computational social science

  • Uses posts, searches, streams, and other digital traces
  • Studies behavior at large scale
  • Raises privacy, consent, and platform-access questions

Ethics and Methodology

Research quality includes what researchers owe the people whose lives become data.

The ASA Code Sets Seven Ethical Duties

  1. Maintain objectivity and integrity
  2. Respect rights, dignity, and diversity
  3. Protect subjects from personal harm
  4. Preserve confidentiality
  5. Seek informed consent in private contexts
  6. Acknowledge collaboration and assistance
  7. Disclose all financial support

Rik Scarce Chose Confidentiality

  • In 1993, a federal grand jury questioned doctoral student Rik Scarce
  • He was researching environmental activists and knew at least one suspect in a laboratory raid
  • Scarce refused to disclose what he knew
  • He spent 159 days in jail; the ASA supported his appeal

When a legal demand conflicts with a promise of confidentiality, what should a researcher do?

Exxon Funding Created a Conflict of Interest

Cleanup workers use hoses along an oil-covered shoreline after the Exxon Valdez spill.

U.S. Navy / National Archives · public domain
  • Exxon faced a multibillion-dollar fine after the 1989 spill
  • It funded research supporting its legal argument that large jury awards reflected faulty deliberation
  • The researchers disclosed Exxon’s support, as the ASA code requires
  • Exxon still had a direct financial stake and helped set the research agenda

Disclosure is necessary, but it does not remove a conflict of interest or a funder’s power to shape which questions receive resources.

Value Neutrality Applies to Interpretation

  • Value neutrality — Weber’s principle that personal values may guide question choice but must not influence data interpretation
  • Researchers must accept findings that contradict their views or theories
  • Peter Rossi’s estimate of homelessness in 1980s Chicago fell below advocates’ estimates and drew strong criticism

Methodological honesty can disappoint the people a researcher hoped to help.

Morris’s Result Did Not Show Mentoring Caused Harm

  • Hypothesis: mentoring would reduce problems among children with an incarcerated parent
  • Unexpected result: the mentored group had more reported problems
  • The groups already differed in prior problems, age, and length of parental absence
  • The program’s duration and emphasis on school success also shaped what it could change

Before blaming the intervention, compare the groups at baseline and test rival explanations.

Data, Statistics, and Reporting

Research is incomplete until evidence is summarized, interpreted, and reported clearly.

Percentage, Mean, Mode, and Median Summarize Data

  • Percentage — a portion of 100; useful for comparing groups of different sizes
  • Mean — values added together and divided by the number of values
  • Mode — the single most common value
  • Median — the midpoint dividing ordered values into two equal-sized groups

Illustrative scores: 5, 7, 7, 8, 9, 10 → mean ≈ 7.7 · mode 7 · median 7.5

Cross-Tabulations Show Relationships Between Variables

  • Cross-tabulation — a table showing the relationship between two or more variables
Preferred study place Café Home
Under 25 62% 38%
25 and over 41% 59%

Illustrative values for reading practice, not a research finding. Tables and graphs clarify patterns, but scales and categories can also mislead.

Useful Data Requires a Defined Outcome and a Missing-Group Check

  • Dave Eberbach found that local patterns disappeared inside state and county averages
  • 1. Define the outcome: what would count as success or harm?
  • 2. Choose the evidence: which measure and design could detect it?
  • 3. Check who is missing: whose experience may be absent from the data?

Example: A hospital introduces an appointment app. Success might mean fewer missed appointments—not simply more clicks. The study must also ask who cannot use the app easily.

What would you measure besides app use?

A Research Report Completes the Cycle

  • Narrow the topic enough to answer it well
  • Search books, scholarly databases, government documents, and relevant organizations
  • Evaluate online authorship, sponsorship, date, and possible bias
  • Build an outline with a connected introduction and conclusion
  • Draft, pause, revise, and read difficult passages aloud
  • Cite every borrowed idea or exact phrase

The report makes the method, evidence, limits, and conclusion open to evaluation.

From Design to Defensible Knowledge

A conclusion is credible when the route from question to evidence remains visible.

The Credibility Project from Question to Conclusion

  1. Define popularity signals and a three-item perceived-credibility score
  2. State the hypothesis without calling it a finding
  3. Select a population and defensible sample
  4. Hold the post constant and manipulate only the signals
  5. Check validity, reliability, and rival explanations
  6. Protect consent, privacy, and confidentiality
  7. Report support or refutation, limits, and future questions

No data were collected here, so there is no verdict to announce.

Research Skills Travel Across Majors

  • Medicine: randomized controlled trials assign participants to treatment or control groups by chance, then track benefits, adverse effects, and informed consent
  • Architecture: compare similar hospital wards to ask how daylight, noise, layout, and wayfinding relate to sleep, stress, or recovery
  • Business: market research depends on representative samples and unbiased questions
  • Computer science: operationalize “interaction” and “time on platform,” then audit opaque algorithms through their inputs, outputs, errors, and overlooked groups

In your field: what outcome would you measure, which design would you choose, and who might the data miss?

From a Plausible Claim to a Defensible Conclusion

  • Define the problem and its concepts
  • Treat hypotheses as questions for evidence, not preferred answers
  • Match the design to the claim
  • Ask who entered the sample and who did not
  • Test rival explanations
  • Protect participants and interpret results honestly
  • Report limits and begin the next research cycle

“Studies show” is the start of an evaluation, not the end of one.